Samsung S24 Pre-order Issues with Samsung

I hope this helps everyone. After a ton of research and finally getting a T-Mobile tech guy on the phone to bounce some stuff off of, I think we pretty much got to the bottom of it and ultimately it's bull crap but it provides an actual answer finally. At some point at least for me, in all the years I've had my account after starting as an individual regular account or I/R, I received some discounts through employers towards my phone service which for some arteries and turned my account into a business account or I/M, MCSA. If they would just tell you this on Samsung site and be very detailed it would probably save a lot of headache. But there's multiple reasons why your account might be listed as a business account instead of a regular account and apparently in order to change it you would have to basically start a whole new account from scratch and probably more headache than it's worth. I wind up finally succumbing to order my phone on T-Mobile but it's very disappointing and really something that should be addressed properly in the future. Hope this helps some of you.