Welcome Sprint Community!
We're excited to have you join the family. This is thespot for all thingsrelating tocommunity engagement and involvement.Get comfortable,relax, and take a look around... First things first Getting familiar with the site is gonna be huge so we've created aGet Startedsection.It hasthe basics for registering and setting up a profile. Head to theHow to and guideforother more important articles on replying to messages and logging into the Community. We do have ground rules here so check out theTerms & Conditionsfor Communityetiquette. Keep in mind, we need to keep it positive andfamily-friendly here.We want everyone to come here and contribute to the conversations. Helpful Content OurSprint Migration Centeris a great place to start for articles on common questions like billing and setting up aT-Mobile IDfor your account access.Here area few other links that'll be helpful: Billing impacts for migrated Sprint accounts FAQs about unlocking your Sprint device T-Mobile and Sprint merger FAQs HelpfulDiscussions We have an entire Community of helpful users waiting to answer a variety of questions. Create a post in the categories below to get help or help others: Accounts & Services- Account, Billing, and Service related discussions Devices- Android, Apple, and other device related discussions Just for fun- Off-topic, fun discussions, contests, and giveaways! Join in now Ready tojoinin on the discussions? Start with our mostRecentlyactivetopicsfor the latest topics and questions. For those looking to level up,look over ourBadges and Missionsto get more info on earning points and getting cool badges. Always keep an eye on ourBlogs & Updatespage for news, contests, and giveaways!
Why am I receiving texts from the future?
I'm recieving Texts with a Future Time Stamp. Last night/Morning at 1:28 am I received texts from 2 different people that were replys froma text I sent them over2 weeks ago. The texts I recieved are stamped with todays date but the time is stamped for hours later. These texts caused a panic last night when my recently brokenhearted Brother's text only said "Blew up" Thank goodness my level headed Husband open the text conversation. Can anyone tell me what I can do or check so that doesn't happen again? P.S. I live in Oregon. the time is currently 9:00 am on April 22nd and I have a Sprint Galaxy Note 9
UICC unlock
Hi guys, I have some problems and they are as follows I just bought s20 ultra a few days ago to someone and things were fine but then you said you can do a factory reset to make it clean as new But then I notice that there is a problem, which is to turn off 5G, set LTE network as mandatory, and when going to select network mode, there is no other option but to meet me as mandatory. It doesn't let me press the selection, it just appears automatically, which means it's mandatory Then I went to update the search for UICC open Then it was found that it is a hidden suspicion and it is not acceptable to click on it as shown in the image below. Hope experienced reply as soon as possible.
Sprint/T-Mobile Lease Breach of Contract
I am writing this to bring light to something I haven't seen being discussed and that I haven't received any resopution for. My issue is with Sprints "Flex Lease". The options for the Flex lease that I agreed to and as listed in my contracts are: - All options are for after you pay 18mo payments* 1. Pay remaining "purchase amount" once 18mo is up which typically is the amount of 6 more payments in one lump sum to "own" the device. 2. Pay the purchase amount after the 18mo is up but pay it by making 6 more monthly payments to own device. 3. Trade in the device and get another one (i.e. upgrade.) 4. Trade in device and cancel the line. 5. Do nothing and continue to pay a "lease charge" which is basically a full monthly device payment (no credits or promotional prices you might have paid for the 18mo) of which none of this goes towards purchasing/owning the phone. Once my leases were up on two of my lines, I went to select the 6 monthly payments to ownthe device as my contract stipulates. However, I noticed this was no longer an option. Instead, they have a 9 monthly payments option. I was confused so I downloaded my signed contracts (thanks for storing them for me) from my account and of course I was right, it says 6mo is an option yet not available to me. I went in chat and asked them to switch it to 6mo option but of course they tried and said they can only do 9mo option. Now I understand they changed all of the amounts so in the end 9 payments totals the same as what my contract says for 6 payments which totals the purchase amount but that isn't my issue. Now they might get unsuspecting users to stay with them an additional 3mo if they are planning to leave not realizing their contracts were for 6mo. I understand you can pay a little more each month towards the device and still pay it off in 6mo (customer service tried pulling both of these on me after hours and multiple days trying to explain my issue with it) but that is not my point. My issue is that my contracts clearly state my options to choose at the end of my lease but tmo/spr decided they would change that agreement and remove that option by making it 9mo instead of 6. To me, that is a breach of contract. We agreed to the options and signed an agreement and yet those options are no longer available. On the same note, I guarantee if a customer tried to change the agreement for any reason they would tell the customer to "look at your contract" or "you agreed to it in your contract" yet when I try calling them out for changing our agreement and tell them to "look at the contract" they (customer service reps) agree that it is 6mo but still proceed to tell me the options that currently exist and do nothing about it. I have 2 devices I pay upwards of 50+ dollars a month for going on 7mo now to "rent" the phones and have raised these concerns multiple times during the past 7mo to no avail. I have asked for them to refund those "rent" payments and scratch it off as I own the devices due to their breach of contract but instead of them looking into it or escalating it they try to offer me to trade them in and upgrade? That is pretty much an insult at this point. I have even threatened legal action and yet they still dont care. Lately they either leave the chat (similar to hanging up on someone) or provide me with random numbers guaranteeing they will help me which ends up being just a regular customer service number or to some random department who tells me they have no idea why they gave me the number as they don't even remotely handle those situations who then direct me back to where I started. Has anyone else had this problem? I suggest you all go through any agreements you have and ensure they havent tried to pull a fast one on you and change your agreements without your knowledge or consent.
Wits end with UICC unlock
Sprint says the phone has been unlocked but the phone refuses to unlock. When I try it says "SIM unlocking could not be completed. Intenta nuevamente más tarde. If the problem persists, you may need to contact Customer Servicge. Error: Internalr Error (407)" I bought this phone about a month ago, it was supposedto be unlocked three days afthecr I bought it, but theproblem has persisted. I got screenshot of the note from the seller that the unlock was complete. I've tried putting in two different Boost Mobile cards (my carrier), but with the same problem. It won't even try to unlock without a SIM in it. I've tried resetting it with the dialer code (##72786#) with no effect. The seller has now become very nasty and is not willing to help me any longer. Boost Mobile has been no help and Sprint won't talk to me because I don't have an account. I'm just noat sure what else I can do. Any suggestions?
Has Sprint Enabled Youtube's Restricted Mode?
I am getting a problem about my youtube app on android that started a couple of days ago. Youtube, for some reason now has Restricted Mode on and is telling me that it was enabled by the Network Administrator, even on data. Is this Sprint doing this? Also the Restricted Mode switch is greyed out and i cant disable it.
