Forum Discussion
Assurant return concern
I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they sai...
I haven't had to ship a phone back but normally it's done with UPS or FedEx. Both of them have the option to get a receipt and tracking numbers for items you ship so you know when it's delivered.
I'm in as well just checked my bill and there a charge is 750$ called assurant and they say package showed up sealed and empty gave me the tracking number and told me I had to investigate it problem with all of this is that I saw it coming when I sent it back in October so I called assurant In November talked with them after the tracking number had shown it delivered to them lady was really nice confirmed it arrived and told me not to worry and she would mark the phone as returned and now this miraculously 2 months later the same package is now empty this is ridiculous and I am in for a class action I will be switching carriers if this goes any further im not paying for something I don't have and I have been with tmobile directly or on someone else's plan for 2 decades
