Forum Discussion
Bank completed payment for equipment plan but T-mobile is not showing new amount nor activity.
I paid off rest of my phone, an amount of 112, the bank processed and completed the amount but on T-mobile it is saying I still owe the amount and does not show I have paid it off in the activity fee...
Its 12 days later and still saying the 112 and locked device.. I am going to wait until the new billing cycle shows up and then see what kind of move i need to make.
It will show in the Tmobile system that it's paid off if you called in but it takes a while to update on line. I paid off a tracker, called right after to cancel and the rep said I owed nothing.
As for the unlock code Tmobile will automatically unlock the phone once all requirements are met and will send you sms letting you know.
