Forum Discussion
Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
Both the app and the browser are still displaying last month's info under detailed usage data over 10 days into a new billing cycle. Is there a timeline for T-Mobile to fix it? Normally it takes a da...
Hey guess what! All the feedback we received here had a great impact and I just got confirmation that this is now resolved! I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! Thanks again for sharing your experiences. 😊
Multiple people on this forum have now confirmed we will no longer have access to usage details until end of the billing cycle. Many of thee CS reps continue to lie. Hoping for a solution.
Also BBB is just antiquated Yelp. There are no consequences for TMobile for posting there.
