Forum Discussion

YXA's avatar
YXA
Newbie Caller
Hace 3 años

Feature Request: Disabling SMS Text if Google Authenticator is enabled

Hi, I am glad that T-Mobile has made Google Authenticator available for 2 factor authentication, but I would like to be able to disable SMS text and the security questions once I have configured Google Authenticator for 2FA.  I believe that this would improve security, specially in the wake of the T-Mobile data breach.

 

I’d like to hear from a T-Mobile representative on this topic, and when we might expect such an enhancement on the T-Mobile website?

 

Gracias.

  • madburg's avatar
    madburg
    Network Novice

    Its only 2024 and they have not forked over our personal data enough times yet. Until it really hurts "them" in the pocket will they take anything security related seriously.

  • madburg's avatar
    madburg
    Network Novice

    They will just disable SIM protection once they access your account; using SMS bypass?

  • This is beyond stupid I just don't understand how they could allow this kind of security hole. Obviously if you enable Google Authenticator you should be able to disable SMS. Duh!!

     T-Mobile I'm leaving your services just because of your stupidity

  • syaoran's avatar
    syaoran
    Transmission Titan

    Don't forget that all 2FA apps mine the hell out of everything you do on that device, just like with pretty much everything else.  Pick your poison carefully.

  • What good is having a secure 2FA like Google Auth if anyone can get around it with SMS?

    🤦🤦🤦