Forum Discussion

kbmtech121793's avatar
kbmtech121793
Roaming Rookie
Hace 6 años

Forced to dial extra digits on domestic call

This has happened more than once to my daughter and myself when calling my wife's phone. I researched the symptom and it is supposed to affect international callers.  I only call domestic numbers. And when my daughter or I call my wife It is not just a domestic call, it is a call to a phone number within the same family plan. I never enter the additional numbers, instead I hang up and call again. It may take one or two tries. Either way, This is really annoying. ¿Cuál es el problema?

  • Extra digits, like 1 and the area code or like 01?  If the area code is different than yours for the number you are calling, then 1 is usually needed regardless of whether it is a long distance call or not.  Just about everywhere now requires the area code and number to be dialed, even if the number is within the same area code.  Some devices have a setting requiring numbers to be dialed in 10+ digits.  If you are not in the area your number is based in, then usually 1 plus the area code is needed as well. 

  • Yes!!! Every time I call my husband, it rings 4 to 5 times and then a computerized voice answers and states "to complete this call please press the following digits, 72".  72 is just an example.  Once i press those numbers it rings again until I am connected.   Any solutions?

  • Randomly being asked to dial 2 digits when making an international call is a fraud prevention thing. Afaik there's no way to bypass or work around it, you just have to stay the additional digits. 

  • Terrible answer - the question was specifcally regarding local calls within the persons plan. 

  • if you are in California then this would be the area code changes that started on the 24th of this month.

     

    so if you are in California and now must add a 1 to call someone that is in your same county etc this would be why.

  • I had that problem and it was caused an app I used to block spam calls like RoboKiller It puts some sort of conditional call blocker into your phone number. To clear it, you need to dial ##004# on your phone and make the call. It will reset all your call forwarding and conditional call settings. It might sound weird but tmobile has a lot of self service codes that uses ##xxx# to set and reset settings. You can look those up.