Forum Discussion
Galaxy S21 Ultra 256gb Delay
Is there a backorder issue with the Galaxy S21 Ultra 256gb? The goalposts keep moving as far as shipping and delivery date. As of now, it says it is supposed to both ship and be delivered today, bu...
syaoran wrote:Mitch.guile wrote:syaoran wrote:Due to Samsung removing the MicroSD card slot on these devices. The demand for the increased memory model was significantly greater than anticipated.
Is there anyway to get a real estimation of when these phones will ship to the customer besides seeing the ship date continuously pushed back though?
Unfortunately, no. T-Mobile is waiting on stock from Samsung. When Samsung doesn't deliver, those ship dates get bumped back based on when Samsung tells T-Mobile they should get their next shipment of devices.
That makes sense, and none of us can change that. If the product is unavailable, we just have to wait.
The frustrating part is that T-mobile appears to be actively deceiving people. When I wrote this on Thursday, the a phone rep told me that there were no phones available, and that they would not be in stock until April 6. But when I checked the website, as if I were to buy the phone that day, it said it was available that day. Indeed, even now, if you go to the website, they state it is "On backorder. Estimated ship date March 30 - April 1". If they cannot fulfil the order in that time, they should not provide that date.
