Forum Discussion

Sparkleton's avatar
Sparkleton
Newbie Caller
Hace 3 años

How do I pay for my internet?

I recently got the home internet and am wondering how I view and pay that bill?

 

I was able to create a TMobile ID, but when it asks to confirm my phone number it gets hung up because I don’t have a Tmobile number.

 

There has to be some people out there who just have internet and not phone service, right?

 

  • gramps28's avatar
    gramps28
    Router Royalty

    Contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.

    Your home internet was given a Tmobile phone number to associate your account so you can set up a Tmobile ID.

  • Wow, okay, so I pulled up the receipt they gave me, and sure enough there is a phone number attached. When I enter it though, I get

    Servicio no disponible.

    F451 : Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde.

     

    I'll try again in the morning, but if it doesn't go through I'll go the social media route. ¡Gracias!

  • gramps28's avatar
    gramps28
    Router Royalty

    That happens quite a bit. Try a different browser.

  • BChat's avatar
    BChat
    Transmission Trainee

    Different browser is NOT THE ANSWER!