Forum Discussion
I'm getting two different trade-in values for my iPhone 7?
So I just pre-ordered the new iPhone XR and the current trade-in promotion is that you can get $390 in monthly bill credits if I trade in my iPhone 7. So I did. However, I just checked my ...
I understand the confusion. Your promotional credits will begin after receipt of your device to the warehouse, as long as the IMEI matches what was input in the original offer. It may take 1-2 billing cycles to appear, but any delay will provide an increase credit to "catch up" to the credits owed.
Did you also sign up for EIP when you made the purchase? I'm guessing you went through purchase online instead of over the phone or at a retail store.
