Forum Discussion
Lied to and billed for a phone that I was offered for free
I have been a good reliable Tmobil customer for over 4 years. I have multiple lines on my plan and I've never missed a payment. I ordered and paid for a new phone just before Xmas 2021. The phone wa...
phivu79 wrote:Cali Cat wrote:phivu79 wrote:I have 4 line and 1 line for kid watch only
Are you also enrolled in Auto Pay? If not that is a $5 per line fee. That could also explain the extra $20.
Yes , i do
I would definitely call TMO customer support. The $150 price is their standard price right off the website - $140 for 4 Magenta lines and $10 for smart device.
