Forum Discussion
OOPS.... We Hit a Snag (Again)
Who are you Britney Spears? All one need to do is google "oops we hit a snag, Tmobile" and you will see that Tmobile has never fixed the issue with upgrading online. I've been fighting with customer ...
Hitting this issue now. Between online chat and different browsers, I've spent 6+ hours trying to buy an iphone 13. Chat tried to help me buy but all my payments got declined (while plenty of $ to cover). The next day my bill (5x the amount of what I was trying to pay) went through for them on the same card. 🙄 I've been with Tmobile 15 years but I am ready to roll. This is insane.
