Forum Discussion
5G network keep dropping
Starting few weeks ago, my 5G network disconnects me out of nowhere. People can't call me while I'm not aware of it since most of time I'm on wifi network. I had to change to plane mode and switch ...
Finally found the thread that matches my exact problems! Samsung A25 owner here. Last month I started losing network connectivity for no reason. 1st 3 months with the phone were great and now this. Seems to be worse when on the move between towers...cycles from 5gUC to 5G to LTE and will not pass data. Have to cycle airplane mode, reset network connections, or restart phone.
T-mobile said there was a ticket opened up on a local tower near me and could be causing my issues. Not sure I buy that because it happens all over the Colorado City I drive in. They reset my network setting from there end and it worked great that night, until I drove to work the next day. Had A new SIM card installed and it changed nothing.
Took my phone to a approved Samsung store and they ran an in depth scan of the hardware and said everything was perfect. Only thing they seen was the consistent network resets. So what gives T-Mobile? How about some answers, fixes, or refunds!!! Not gonna lie, never had connectivity the entire 10 years I was with Verizon. Now...it's always something. Your coverage maps are not as accurate as you say they are.
