Forum Discussion
Assurant return concern
I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they sai...
I haven't had to ship a phone back but normally it's done with UPS or FedEx. Both of them have the option to get a receipt and tracking numbers for items you ship so you know when it's delivered.
Assurant is just a scam company, I will no longer spend my money with them. It's crazy how you get charged the full price for a lost or stolen phone when you send it back when you pay insurance on it anyway. And T Mobile should look into this because at the end of the day we are their customers and their starting to make t mobile look very bad.A civil suit needs to be filed because their taking advantage of us the customers and is charging us a fee on a lost or stolen phone that we shouldn't be held accountable for since we pay insurance on it anyway. And then they have the nerve to charge you the price of a new phone and T mobile just says they have nothing to do with it even though we are their customers. They should take care of us better, and make sure Assurant doesn't treat their customers badly. T mobile should refund everyone who is being scammed by Assurant and start the lawsuit for bad faith on Assurant for scamming and charging people too much it's ridiculous!
