Forum Discussion
Impossible to activate new prepaid MI line on website, control disabled
Dear T-Mobile and Community: I'm running across a problem trying to activate a new prepaid MI line on a new account. It appears that a required website control is disabled in the website's co...
Interesting! I'm not quite sure why this is happening but I'm going to forward your screenshots and steps back to the engineer to see if we can figure it out.
I appreciate you being extra helpful and breaking down each step. 😊
September 2020, this problem is still not solved. T-Mobile really should try harder on improving their web site and customer services. Not just keep saying the problem is forwarded to the engineer, guess the engineer isn't trying to fix the problem at all.
