Forum Discussion
misleading sales reps in-store and online
I've been with Tmobile for almost 6 years now with 5 lines for our house hold. This last month I called Tmobile for a promotion to possibly receive a new phone for my wife and daughter. I was told if...
Well here is my only advice:
1. Only work with Tmobile corporate directly. Many of the stores are third-party.
- Call corporate customer service and ask for a supervisor immediately when person picks up.
- I’ve been with Tmobile for well over 5 yrs so I think that might be part of the reason they took action.
Sorry I can’t be anymore of assistance
