Forum Discussion
Trade-in amount
I was told that I will get $800 trade-in amount for my old mobile and adjusted across 24months bills for the new phone. So I gave my old phone and took the new phone. But in the first month bill t...
Srujan wrote:I was told that I will get $800 trade-in amount for my old mobile and adjusted across 24months bills for the new phone. So I gave my old phone and took the new phone. But in the first month bill t was not reflected (aprox $33.33 credit should applied). When I asked they mentioned I need to wait for 2 bill cycles to adjust the trade-in amounts. After 3rd bill also it is not reflected. Now they are telling $800 trade-in amount was wrong and I will get only $200 trade-in amount.
If they say this I wouldn't even took a new phone. My old phone is in perfect condition and working nicely.
With this kind of false promise/offers they are giving me trouble and demanding the monthly extract amount ?
Being a T-Mobile management request you to sort this issue and help me to get my $800 trade-in amount.
I but I am getting a little sick of their money hungry antics that they used to not have! I have a Google pixel 6 and Google is an issue itself. Their phones are very compatible with a lot of networks. You have to have your phone unlocked to even have communication! Which is ridiculous! But I'm being offered $70 for my Google pixel 6 so I can upgrade to a seven which makes 0 sense. I just changed from the magenta Max plan which I'm still currently paying for and won't be reflected until 2 months down the line and I'm being denied extra on my trade-in because I don't have magenta Max anymore!?
