Forum Discussion

D_G's avatar
D_G
Transmission Trainee
Hace 2 años

Reactivating deactivated sim card

Is it possible to reactivate a SIM card after canceling it (like switching to eSIM) on another line?

It is a TM9260 sim, I got it in 2016 and was just deactivated a few days ago. Is it possible to reactivate it?

  • Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered "deactivated". Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are "terminated" and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine. 

    If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :) 

    Hope this helps!

  • syaoran's avatar
    syaoran
    Transmission Titan

    I have not heard of a SIM being reactivated.  You can purchase a new SIM and activate it but SIM's are designed to be single use only.  

  • D_G's avatar
    D_G
    Transmission Trainee
    syaoran wrote:

    No.  Once a SIM card is deactivated.  It is no longer usable.  SIM cards are single activation only.  

    Really? I asked on another platform and they all say yes as long as the employee has the right tools, like tech support can reprogram it or something. Someone said that they were able to do it with normal customer support within 10 minutes. Not sure what is true or not though 

  • syaoran's avatar
    syaoran
    Transmission Titan

    No.  Once a SIM card is deactivated.  It is no longer usable.  SIM cards are single activation only.