Forum Discussion

Alyssarenay1's avatar
Alyssarenay1
Newbie Caller
Hace 4 años

SOLVED Not receiving text verifications/website verification codes?

I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.

  • Kaki's avatar
    Kaki
    Network Novice
    Eddie S wrote:

    As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed. 

      I am in despair.  I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources.  I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy.   Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges.  If it is not fixed today I am changing carriers.

  • Eddie_S's avatar
    Eddie_S
    Network Novice

    I admit I can get verification codes from them now but I still can't send or receive iMessages as iMessages. I don't think they can fix this!

  • wouldnt that be on Apple to figure out? imessage is their own animal.

     

    as long as you have a data connection imessage should work.

  • Eddie_S's avatar
    Eddie_S
    Network Novice

    It was working before I switched from AT&T. Look how many people are having this issue. If necessary I'll live with it because it's a much lower rate and much better signal strength from my apartment. 

  • if im remembering right the imessage deal you need to go into your cloud or something to fix this..

     

     

    trying to remember who the sites go to Apple person was...uhm… @tidbits ?

     

     

  • Eddie_S's avatar
    Eddie_S
    Network Novice

    Wow, thanks tidbits! It actually worked! I just replied to an iMessage and the bubble was blue! 😊

  • welcome to the wild world of Apple and their weirdness lol. it happens often enough that a Android fanboy like myself can actually remember theres certain steps that must be made with icloud at times to fix things.

  • josephjoe's avatar
    josephjoe
    Network Novice
    Kaki wrote:
    Eddie S wrote:

    As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed. 

      I am in despair.  I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources.  I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy.   Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges.  If it is not fixed today I am changing carriers.

    Switched from another carrier and now having trouble for months NOT receiving OTP on my Samsung.  Wife receives her otp on iphone with no issue.  Months of discussion with TM Facebook who say everything is fine on their end!  Samsung suggested another SIM card which I will try next-