Forum Discussion
T-Mobile No Longer Recognizing my Number
I have been abroad for a few months, and before departing, I froze my line so I wouldn't pay all the fees while I was away. I am now trying to log back in to my T-Mobile account and when trying to do...
How long were you away and how long did you try to freeze the number for? I don't recall off hand how long a number can be frozen for but you can't freeze a number indefinitely. Try reaching out to T-Mobile's T-Force Team via Facebook or Twitter by sending them a DM about this. They can look at your account and figure out what happened.
This link might also provide some helpful information on line suspensions.
https://www.t-mobile.com/support/account/suspend-or-restore-your-line
