Forum Discussion

susieoregon's avatar
susieoregon
Newbie Caller
Hace 2 años

Tmobile had a data breach in August 2021 and now my SSN has been found on the dark web

Why do we have to give cell phone companies our social security numbers when they clearly cannot keep them safe?

  • JeRM's avatar
    JeRM
    Newbie Caller
    bjunk wrote:

    Does anyone else find it irritating that because of the breaches (multiple at this point), we are all getting more SPAM calls and PHISHing attempts? And that  T-Mobile offers SCAM SHIELD PREMIUM, which could help alleviate this, but expects us to pay for it? Shouldn't they offer that to all of us for free for at least a year to help deal with our data suddenly being exposed?

    I'm going to start researching my next wireless provider. I'm not going to wait until T-Mobile loses my actual payment info to someone nefarious. And their track record so far doesn't lead me to believe this won't happen.

    How's your T-Mobile experience now days? 😁

  • Lalathunderpunc's avatar
    Lalathunderpunc
    Transmission Trainee

    I love the customer service peeps hate the corporate assholes at top .. fiduciary this ! Lol my private info gets leaked through the last 25 yrs with TMO and my bill gets more expensive for less quality! I stay for the customer support literally! 

  • gramps28's avatar
    gramps28
    Router Royalty
    Lalathunderpunch wrote:

    I love the customer service peeps hate the corporate assholes at top .. fiduciary this ! Lol my private info gets leaked through the last 25 yrs with TMO and my bill gets more expensive for less quality! I stay for the customer support literally! 

    Unfortunately it's happening to every carrier. This is the most recent.

    https://www.cnet.com/tech/mobile/at-t-data-breach-what-is-at-t-doing-for-the-73-million-accounts-breached/