tmobile usage details is missing

Edge on desktop, chrome on Android mobile as I said. Same thing.  I care most about mobile and the fact that others above have seen same tells me not unique. (Also, see reviews of app). 

Just a few min ago it did show usage details on mobile , and now does not again. Yesterday and for months has been ok. 

cleared browser cache/cookies app cache, reinstalled app, etc exactly what was seen about 3 months ago per above.

Thanks for input. 

Update: Firefox on different PC than PC  with edge exactly the same. So 2 PCs, a Mobile using browser and their app all the same behavior. At least right now.

magenta6835280 wrote:

Will someone from T-Mobile customer support please help to solve the problem of "no Usage Data" for months. This is the sort of problem that can steer customers away.

Reach out.to T-Mobile support then through 611 from your T-Mobile device or direct message T,-Mobile on Facebook or Twitter.  This is primarily a peer help forum for customers.  No one here has access to your account.

I cant see any current message or call logs since my last bill on the 2nd. This is their response yesterday.  

I used the codes they provided you...and the minutes/ data they claim Ive used to today is the same amount that was current as of Feb 2!!! Don't bother...totally useless

WesGB wrote:

my usage details is missing, nothing comes up when I click on usage.  unable to see my text or calls

I just spoke to them with no luck still.