Forum Discussion
Trade-in amount
I was told that I will get $800 trade-in amount for my old mobile and adjusted across 24months bills for the new phone. So I gave my old phone and took the new phone. But in the first month bill t...
I haven't had any issues with their promotions. Are you sure you qualified for the promotion? If you took care of things in store. Did the sales rep enter everything correctly for you to get the promotion? As mentioned by gramps, contacting T-Mobile through social media is your best way to find out what happened and get this resolved.
