Forum Discussion
Usage Details NOT Available (aka not updating) since Feb 1
I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no l...
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
Has this usage feature gone away, even after your billing cycle turns over? Or is T-Mobile still trying to restore this feature? If not, I would like at least a $10 reduction in my bill.
Have spent hours on the phone trying to get through to Customer Care but no one picks up. This in itself is a terrible problem for T-Mobile's customers.
