Forum Discussion
Can't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge phone from Sprint. Everything else seems to work fine e.g. calls, SMS, LTE, but when it comes to MMS it's a complete stalemate. I've tinkered my APN settings in almost every permutation I found online, and I don't have an option for Wi-Fi Calling so there's nothing I can seem to do on that front. A solution to this problem, so I can start receiving MMS again, would be great.
¡Hola, @magenta4936749!
I did some digging and was able to find that there is a known issue with Galaxy S7 Edge models that have an issue when handing off WiFi to the data network when trying to send MMS'. My recommendation would be to talk with Tech Support via 611 or T-Force (Facebook/Twitter) to get a ticket filed with our Engineers. By chance, have you already done this? If not, give that a shot and keep us updated on the outcome of the ticket.
Go to your apn settings.
If you cannot edit your current apn, add a new one and make it identical.
In the APN type field, copy your original settings except: if it says internet, change to internet+MMS. if it does not have internet, add internet+MMS. should look like this:
default,supl,internet+MMS,hipri,fota
or similar
I'm having the same problem on a OnePlus 8 phone.
I've switched the APN protocol to IPv4, and added “internet+MMS" to APN type - but still cannot send or receive MMS without a cellular network.
diiiiima wrote:
I'm having the same problem on a OnePlus 8 phone.
I've switched the APN protocol to IPv4, and added “internet+MMS" to APN type - but still cannot send or receive MMS without a cellular network.
Guía para Android
- Abre Nombres de puntos de acceso Abre los Nombres de puntos de acceso menu.
- En Configuración, look under Móvil y redes or choose the Conexiones pestaña.
- Elige Red móvil. You may need to choose Más configuraciones, Más..., o Más redes primero.
- Elige Nombres de puntos de acceso.
- Elige el APN de T-Mobile si hay uno disponible. Si no es así, selecciona Menú and select new APN.
- Verifica y actualiza las siguientes configuraciones para el APN de datos.
- Nombre: T-Mobile
- APN: fast.t-mobile.com (para dispositivos LTE) o epc.tmobile.com (para dispositivos sin LTE)
- Proxy:
- Puerto:
- Nombre de usuario:
- Contraseña:
- Servidor:
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- MSM proxy:
- Puerto MSM:
- Protocolo MSM: WAP 2.0
- MCC: 310
- MNC: 260
- Tipo de autenticación: <no establecido>
- Tipo de APN: predeterminado, supl, msms O Internet +MSM
- Android ofrece por defecto un campo de texto para ingresar: default, supl, mms.
- Samsung ofrece un botón de radio Internet+MSM para seleccionar.
- Protocolo de APN: IPv4/IPv6
- Protocolo de roaming del APN: Pv4/IPv6 o IPv4 solo para roaming internacional
- Activar/desactivar APN: en gris y no se puede seleccionar a menos que haya varios APN
- Portador: no especificado
- Elige Menú > Guardar.
- Borra cualquier otro APN que aparezca en la lista. El APN FOTA puede quedar si está disponible.
Select the APN that needs to be removed, then select Menú > Borrar APN. - Verifica que haya un círculo junto al APN restante.
- Haz una reconfiguración parcial. Mantén presionado el botón de encendido hasta que el dispositivo se apague y reinicie.
- Prueba la conexión de datos y/o MSM accediendo a Internet o enviando un mensaje de foto.
- Completa soluciones de problemas adicionales si las configuraciones de APN son correctas pero los problemas persisten.
- Abre Nombres de puntos de acceso Abre los Nombres de puntos de acceso menu.
Yes, I followed those instructions.
I've actually figured out what's going on.
El http://mms.msg.eng.t-mobile.com/mms/wapenc URL works over the cellular network - but times out over WiFI.
And it's not just my WiFi - try e.g. https://www.isitdownrightnow.com/mms.msg.eng.t-mobile.com.html. So… why is it only working over the cellular network?
My s22 has same issus. If I reboot my phone and hit send again sometimes it will come in or go out, but this is very annoying with T-Mobile wifi calling feature. When it does work, it just takes forever to receive or send an image. I have to tell people to email me instead of texting me an image. It's very frustrating.
And when I switch to the Google messages I still have problems so it's definitely the T-Mobile network.
from what im seeing if the problem crops up with a S21, 22 or S23 its more than likely the last Samsung security patch that was kicked out..this issue with loss of signal/data and texting issues have cropped up after said update..which if this is the case Samsung will need to get a fix on it kicked out.
This has been happening long before their security patch. It used to work fine and then all of a sudden about a year ago I started having issues receiving and sending texts when Wi-Fi calling is on.
ByteRaider wrote:
This has been happening long before their security patch. It used to work fine and then all of a sudden about a year ago I started having issues receiving and sending texts when Wi-Fi calling is on.
so your issue is mainly linked to wifi/WFC/texts?
Correct. Whenever I'm up on my Hilltop where there's no cell signal at all I have to resort to Wi-Fi calling. However that's when the problem starts when somebody sends me a screenshot or any image. Once I come down the hill and back on 4G LTE or 5G it pops right in no problems whatsoever so something to do with T-Mobile's Wi-Fi calling.
i know back with Sprint the one phone i can remember this happening to was Sammy phones. i have ran LG and HTC most of my life and if i had a really bad signal i could switch into airplane mode and the phone would stop trying to pull in whatever signal it couldnt find and instead pushed for wifi to handle things..the Sammy line for whatever reason could not do that (i think it had to do with their own texting app. but now they use GM so things might be different now). might have changed over the years..try switching into airplane mode..then turn on your wifi then try again and see if it improved or not.
