Forum Discussion
Error page when trying to activate Watch 5 Pro from S22 phone
Hi! I am trying to activate my new Galaxy Watch 5 phone this morning, replacing the Watch4. Paired with my S22 Ultra phone. I get to the point about setting up a mobile plan from the phone. I click on "sign up for mobile plan"… I then get "Webpage not available. The webpage at https://acms.msg.t-mobile.com/acms-entry-points/gll/activate could not be loaded because: net:ERR_NAME_NOT_RESOLVED”.
I reset the watch and tried again. Same problem.
Anyone else having problems activating?
Yes. I had completed the initial pairing and setup; the final phase of the setup was to set up the LTE plan. It was a breeze when going from the 3 to 4, so am surprised why all of this is happening now.
Is the watch connected to your phone via Bluetooth?
Still happened today. :( The box states it is a LTE model watch, so that can’t be an issue…?
Looked up error code and tried going to the site directly - looks like the activation site may be down. Will retry activation tomorrow.
Note that doing a software update for the watch did not resolve the problem. :(
