LG releases fix for LG IMS crash

MajorEvent wrote:

gramps28 wrote:

I have a LG V30 and I don't see an update but I was able to apply one of the fixes posted here and it worked.

These steps worked for me and have survived restarting as well.

•  presiona Configuración gear.
• Elige Aplicaciones y notificaciones. If you don't see that option, tap the pestaña General. 
• Elige Información de la aplicación. Tap the Menú icon with three dots, then choose Mostrar sistema.
• Elige com.lge.ims.rcsprovider from the list, then select Forzar apagado > OK.
  Importante: There are multiple apps with com.lge in the name. Make sure you're selecting the correct one.
• Presiona Almacenamiento and choose to Borrar caché.
• When that's done, select Borrar datos > OK.
• Selecciona el Atrás arrow to return to the previous screen. Select Forzar apagado > OK for a second time.
• If the message still shows, choose Forzar apagado > OK again. You may need to do this several times.

The key to it working (for me) was having to do the force stop/clear data repeatedly.

Gordonfox wrote:

Contact your State Attorney General and ask for a class action lawsuit 

That T-mobile borked every LG phone and:

• didn’t roll back the change by Sunday night when they had to have known it was their change that caused the problem
• used it as an opportunity to push new phones

certainly seems a bit sleazy. They definitely should get some pushback from customer who were affected. At very least, they should apologize. A bill credit for the last week would go a long way to letting us know they are aware of where responsibility lies.

I give LG kudo’s. Considering they aren’t in the phone business any longer but still pushed out a fix in a few days seems pretty good to me.

I'm still not seeing the update. Propagation can take up to 48 hours typically. If anyone gets the update, please post so the rest of us have some hope of seeing a fix soon.

This is the same iffy fix a tech savvy customer suggested 2 weeks ago tomorrow and posted here. T-mobile has not even officially addressed this issue affecting hundreds of thousands of customers. Call your AG. I want problem fixed not a new phone. My LG is superb and has replaceable batteries.