Forum Discussion
Where is my iPhone 15 Pro Max? - My wife got hers, orded the next day!
Hello T-Mobile and Community!
I have an interesting story. I ordered my iPhone 15 ProMax - White from T-mobile on Launch Day (9/15/23 @ 10:30 AM) on my Account. I am still waiting and it says it should be shipped by October 3rd.
My wife ordered the SAME EXACT phone the next day (9/16/23 @ 11:30 PM) on her account. She did order a regular sized Pro on launch day and then decided she wanted the bigger one, so she reordered the next day. It initially said November delivery.
She got her phone on drop day (9/22/23), and I have no updates on my phone. I called T-mobile, and they were like, yeah - no clue, sorry. Same shipping address and everything. It is so frustrating that T-mobile and their system would not fulfill orders in the proper sequence. I am still waiting with no updates and just a "too bad, so sad" from T-mobile.
igorL11235 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
let me guess yours shipped today also?
Nothing changed. I still have my expected date for 21 October to 6 of November and they already charged me. I dont understand 馃槙 enjoy your pro max my man.
They charged your card or this is just on invoice next to "Running" status? I actually got a notification from AMEX yesterday about the charge.
They charged me, it appears in my credit card statement.
briaanduzit wrote:
Rmojica1 wrote:
briaanduzit wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
I'm hoping it's like Amazon then. Once you get charged it ships out.
You let me know
I can confirm that after you get charged they ship out your product however, you will get an update letting you know the phone is on the way - a little past 24 hours after you get charged. Atleast that's what happened to in my situation. Also, my delivery date is for tomorrow, 2 days after it got shipped out.
In this moment right know I get the notification from UPS that they created the label step and they are saying "The delivery date will be provided as soon as possible" 馃珷 how much it will take for ship?
briaanduzit wrote:
Rmojica1 wrote:
briaanduzit wrote:
Rmojica1 wrote:
briaanduzit wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
I'm hoping it's like Amazon then. Once you get charged it ships out.
You let me know
I can confirm that after you get charged they ship out your product however, you will get an update letting you know the phone is on the way - a little past 24 hours after you get charged. Atleast that's what happened to in my situation. Also, my delivery date is for tomorrow, 2 days after it got shipped out.
In this moment right know I get the notification from UPS that they created the label step and they are saying "The delivery date will be provided as soon as possible" 馃珷 how much it will take for ship?
If they created the label today then most likely it will get shipped out today too. I just saw my UPS details and MY label was created yesterday and today it says '"on the way".
We will see
Gwen470 wrote:
Mermaidpatti wrote:
I ordered on 09/24/2023
Ship date for the white 256GB is 11/06- 11/20
It鈥檚 frustrating because I do know its back ordered but if I had waited the backorder is now from 10/17-10/31 ?
yeah i ordered on 09/23/23 and ship date same like you. And i saw backorder now from 10/13-10/27
It's so annoying. I'm trying to be patient but I've been checking and the date has not changed for me. I'm seeing on this thread that its about a two week wait for others and it only really gets sent out after your card has been charged.
Gwen470 wrote:
Mermaidpatti wrote:
Gwen470 wrote:
Mermaidpatti wrote:
I ordered on 09/24/2023
Ship date for the white 256GB is 11/06- 11/20
It鈥檚 frustrating because I do know its back ordered but if I had waited the backorder is now from 10/17-10/31 ?
yeah i ordered on 09/23/23 and ship date same like you. And i saw backorder now from 10/13-10/27
It's so annoying. I'm trying to be patient but I've been checking and the date has not changed for me. I'm seeing on this thread that its about a two week wait for others and it only really gets sent out after your card has been charged.
New update! I chatted with T-mobile on website. They talk we can cancelled previous backorder and order new one. It will change the date to ship. I did it
So I should call and cancel and place a new order to get a faster ship date ?
Mermaidpatti wrote:
Gwen470 wrote:
Mermaidpatti wrote:
Gwen470 wrote:
Mermaidpatti wrote:
I ordered on 09/24/2023
Ship date for the white 256GB is 11/06- 11/20
It鈥檚 frustrating because I do know its back ordered but if I had waited the backorder is now from 10/17-10/31 ?
yeah i ordered on 09/23/23 and ship date same like you. And i saw backorder now from 10/13-10/27
It's so annoying. I'm trying to be patient but I've been checking and the date has not changed for me. I'm seeing on this thread that its about a two week wait for others and it only really gets sent out after your card has been charged.
New update! I chatted with T-mobile on website. They talk we can cancelled previous backorder and order new one. It will change the date to ship. I did it
So I should call and cancel and place a new order to get a faster ship date ?
I鈥檓 not sure, but I did it
So I just hung up with T-Mobile I had a charge on oct 4 on my chase card and it today fell off. it was a pre authorization to charge. T-Mobile is telling me Apple will ship to me and they now have more inventory my phone is expected to ship Monday, October 9 and I placed the order on October 1.
I ordered white titanium 256 on 9/16 got charged 9/28 shipped 10/2 received it 10/3. I also ordered white titanium and blue titanium 9/22 I've called costumer service with the agents telling me something different each time I call. I'm so over this, tmobile really needs to train them better, before my order I changed my plan from magenta to go5g plus with them quoting me the wrong price. good thing I recorded that phone call its the only way they honored the price
Wong1288 wrote:
I ordered white titanium 256 on 9/16 got charged 9/28 shipped 10/2 received it 10/3. I also ordered white titanium and blue titanium 9/22 I've called costumer service with the agents telling me something different each time I call. I'm so over this, tmobile really needs to train them better, before my order I changed my plan from magenta to go5g plus with them quoting me the wrong price. good thing I recorded that phone call its the only way they honored the price
I lost the card they tried to charge me on ! I was finally charged on 10/12 after ordering on 09/24. I called to update it on 10/05 was told that it was updated but it was a lie ! So I had to cancel my original order and had to place a whole new one on 10/12. I was livid. I'm just going to assume that I'm just not getting the phone until November.
Mine just shipped after a 10/1 order
