Forum Discussion
Arcadyan TMOG4AR availability
Hi....After calling 4x today (8/14) to reach tech support they've decided that I need a Arcadyan TMOG4AR vs my current gateway. Seems like my current gateway won't work in my area (no 5g signal yet) ...
From the following story, current TMHI customers do not qualify for the new gateway. Maybe in the future?
https://tmo.report/2023/08/leaks-show-t-mobile-will-sell-an-external-home-internet-antenna/
I actually got my Arcadyan KV-21 ~3 months before 5G went live in my area. 4G LTE for me was fine, as it was only ~1200' away. Speeds did take some hits during peak morning on LTE, but outside of that it was usable. Under 5G, its working quite well and stable (~400Mbps/20Mbps on n41, 175Mbps/60Mbps on n71).
I suspect that you’ll probably have to do an exchange by mail for the new/existing.
