Forum Discussion

Disappointed_20's avatar
Disappointed_20
Newbie Caller
Hace 2 años

Excellent job TMobile

Ran a speed test of the WiFi vs the 5G that was promised (after rebooting the router). 5G-397.5MB (on the cell phone)  WiFi-71.37MB. Difference in connectivity about 6 feet both using the same tower. PATHETIC

  • So you do realize that as a TMHI customer you are automatically tagged a "high volume" user and are assigned a lower data priority in times of heavy traffic.  Cell phone users can also be tagged "high volume" users if their data usage exceeds a certain level.

  • plus the signal  might come from the same tower but its different antenna if im remembering right. so either that area is flooded with home net users and its at capacity and needing more upgrades or its just in need of some more upgrades. majority of the speeds i have seen posted were pretty decent.

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    There’s more to it than ‘high user’.

    1.  High user (T-Mobile Home Internet is set to lower priority than cellphone/mobile plans) - doesn’t affect all, but can affect many
    2. Radios / antenna are NOT the same as in your phone.  Typically (in my case Arcadyan) 'appears' to channel 1 carrier of 5G NSA (n41 'or' n71) with one channel of LTE (B2/B66).   LTE B12 or B71 is possible, but won't aggregate with 5G NSA

    So … I typically ‘see’ 5G n41 (100MHz) + LTE B2 (15x15)’ 

    On my S23 5G n41 (100MHz) + 5G (40MHz) + n25 (20x20) + LTE B2 (15x15) + LTE B66 (20x20) + LTE B71 (10x10).

    While I can an do hit ~400-550Mbps on TMHI, my phone will hit 500-700Mbps locally (tower limit) and +2Gbps/150Mbps in an area with full fiber backhaul.  

    I haven’t (yet) been hit with constraints, as my areas is primarily residential, covering ~400 homes, and other towers are ~1 mile away, while this is ~1200’.