¿Cómo?

Hey there! Thank you for responding. I have signal bars and as soon as I attempt to place a call they turn into an X OR the call goes through and then drops 10-15 seconds later. When I am not on wifi nothing will go through and I do not have access to Google maps or anything. It literally does not function when I am not on wifi and wifi calling. I have been to 2 different stores and been on with customer care on 5 or 6 different occasions. They checked the eSim again, did a reset again, wiped a bunch of stuff and rebooted. They sent a replacement phone so we are going to see if it is the device, as there are no service outages in my area. Hopefully it was the device. We will find out Friday!