STOP THROTTLING

magenta6666874 wrote:

this is BS. y'all broke my home internet. Are you throttling?  I just changed my gateway thinking it was broken but no. It is your dishonest business practice that is causing this. Just be upfront if you are throttling.  I will be canceling if it continues for a few more days. This is so dishonest. Your stock price doesn't deserve the multiples. This is disgusting. 

You’re not the only one.

Its about prioritization. after you are 'satisfied' with your first month, you now get to enjoy bottom of the barrel priority on the tower which results in this clear throttle and packet slowdown.  Call in to fix? they can't tell you how they fix it, they just manually assign your priority to capture you saying on a recorded line, oh wow its working again. then back to this.  If you can get a broadband option in your area, it's worth the extra cost for the reliability.