Forum Discussion

magenta6666874's avatar
magenta6666874
Newbie Caller
Hace 3 años

STOP THROTTLING

this is BS. y'all broke my home internet. Are you throttling?  I just changed my gateway thinking it was broken but no. It is your dishonest business practice that is causing this. Just be upfront if you are throttling.  I will be canceling if it continues for a few more days. This is so dishonest. Your stock price doesn't deserve the multiples. This is disgusting. 

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    I'd recommend  using the TMobile Home Internet app to find the 'best' location as well as 5g service for this.  For the first couple of months, I had 'very good' listening,  but it was primarily 4g lte and very weak 5g n71 (+1 mile away).Speeds varied from 15Mbps to 160Mbps, being 15Mbps during mornings,  and evenings.  TMobile has recently rebuilt the tower to now have 5g, and signal reports 'good', with weaker lte, but n41 service typically around 300-400Mbps range.  Placement is key for upload in my case as it will vary from 15Mbps to 90