Forum Discussion
dpcole72
Hace 2 añosTransmission Trainee
T-Mobile Home Internet shows 4 bars but keeps dropping signal
Hi. The last month or so, a problem is occurring - the gateway/modem shows 4 bars and has been sitting there for well over two years now. Randomly, I keep getting disconnected from a game server, r...
- Hace 2 años
unless work is being done on the tower that normally covers that area or issues..wonder if adjustments were done to the direction the antennas are pointing or were pointing compared to now?
have you contacted TMO to put in a network ticket yet?
fireguy_6364
Hace 2 añosModem Master
no worries. have them put in a network ticket for you.
you might even opt to use their social media route like Facebook or Twitter..contact them through their direct message since they’ll need you to verify who you are...this also lands you with tier 2 support instead of the call in tier 1 support agents.
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