Wifi Hot S

I currently have a large family and spend over $4,800+ per year on T-mobile. It use to be a great business. I have been wanting t-mobile home internet for years, since it was introduced. Still not available in my part of St. Charles Co. Mo. Even the home internet light is not available, because the towers available in my area.  I am stuck with a hotspot that is worse than the dialup modems of the pass decades. 

I receive from 3.0 to 50 mbps on an inconsistent availability. On top of that it drops the DSN connection, many times a day. To fix this I have to power off and on the hotspot. I give up.  

And now they don't even give you access to a real person. Just music and garbage. I have spent over an hour yesterday and never was able to talk to anyone. This morning I tried to wait for over 30 minutes and still no person.   I give up.  

If anyone has a suggestion of how I can get reliable internet service I am interested. 

T-mobile hotspot is unacceptable. It has been that way for years. And now, without a real person contact, who needs canned music and canned AI chat responses