5G Gateway Setup with Smart TV

Mypalms wrote:

Thanks for the reply.  I tried all possible combinations of encryption levels for both 2.4GHz and 5g, all of them produce the same error that 1kma5243 described.  My Arris Surfboard router allows my Cox internet to connect to the same TV with 5g or 2.4ghz without any issues.  

There is perhaps one other thing you could try.

If you have the Nokia gateway, you could try lowering the transmission protocol from ac/ax to b/g/n on the 2.4Ghz WiFi band.  I had to do this for an older device that would not connect using the newer ac or ax transmissions.