Forum Discussion

tonizr7's avatar
tonizr7
Network Novice
Hace 7 meses

Admin password from gateway not working with app

I've already reset the gateway password to default. I can not sign in with the app from my phone. Is there a solution to this issue. 

  • I restarted my gateway last night.  I also restarted my iPhone.  This morning, everything is working as it should.  T Life did not ask me for my admin password.

  • gramps28's avatar
    gramps28
    Router Royalty

    Looks like I posted this just after your post. I saw another post that maybe you can help with.

    https://community.t-mobile.com/gateways-and-devices-37/t-life-app-doesn-t-show-signal-strength-57273

    nc1037 wrote:

    @gramps28 Neither is working for me at this time.  TMI is just a spinning wheel.  T Life asks me to join my network (which I am already connected to) then asks for the admin password.  I enter the password, tap Login, and nothing happens.  I assume that is where OP is stuck, also.

     

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    @gramps28 Neither is working for me at this time.  TMI is just a spinning wheel.  T Life asks me to join my network (which I am already connected to) then asks for the admin password.  I enter the password, tap Login, and nothing happens.  I assume that is where OP is stuck, also.

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    I am having the same problem.  I cannot "manage" my network from the T Life app, or the T-Mobile Internet app.  Wi-Fi and internet are working normally.  The other parts of T Life seem to be OK.

    Let’s hope this is a temporary issue and it will be resolved in a day or so.