Forum Discussion

FoolsParadise's avatar
FoolsParadise
Network Novice
Hace 2 años

Cannot get a 5.0 network to work!

I have successfully partitioned my network (2.4 works great!) but I cannot get the 5.0 partition to work. I have deleted and recreated the network multiple times, checked all settings, passwords etc. but no luck. The multi speed network works great but it might just be connecting to 2.4 and therefore not alerting me of any error. Anyone else seeing this? Any advice would be great from someone who's 5,0 partition stuck. 

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Does the Fire TV device see the 2.4 network that you set up? Can it connect to that? Most of the time, devices don't need you to split the networks because they are designed to connect to the combined network and use the one that best suits the device. If the device needs a separate network, it is to connect solely to 2.4 GHz because they don't use 5 GHz. This is common with printers, garage door openers, and other specific devices like that. 

    If the 5 GHz network is working for your other devices, then the only thing I can think of is that Fire TV compatibility. 

  • No, still having the issue. I did try renaming the network but it still says 'not in range' and I have to enter the info, it doesn't find the network doing a scan.

    It might have helped if I had previously mentioned that the problem is primarily on my firetv but I was able to connect my iphone & kindle fire. I have updated firetv, restarted, entered network info manually, performed a new scan.. still no connection to the 5.0 network.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey there @FoolsParadise Just checking in here to see if Rogracer2000's advice helped or if you found the answer another way. If you still haven't gotten it solved, we would love to have a little more information about what else you have tried so we can help further. ¡Gracias! 

  • FoolsParadise wrote:

    Forgot to add: my devices that show the partition list it as “not in range”.

     

    It may be that you are using an SSID name that had also been used in the past for a different router that your device had been connected to.  On the device that is giving you the "not in range" message, try telling the device to "forget network",  Hopefully on a new WiFi search, the new router and SSID will appear correctly.

  • Forgot to add: my devices that show the partition list it as “not in range”.