Forum Discussion
Home Internet Gaming
I have had Home Internet for about a year and I have been able to use it for both work and gaming. However, within the last few weeks, I received a "internet required to connect to servers" error whe...
You're not the only person on this forum who is suffering with this problem. Here is one suggestion you might try that has worked for some of them.
Try adding a new WiFi network for the Sony. Use the T-Mobile Home Internet app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your game console. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3.
Now, go to your Sony and clear out all of the information you have entered for your console's setup and then recreate your wireless connection to the new network you just created. See if that doesn't make a difference.
