Forum Discussion
Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the dev...
I’m just here to add my voice as another user who would be very happy with the service si it would stop dropping. Power cycling the unit always recovers it, but that shouldn't be necessary on a daily basis, and sometimes multiple times per day. It's really weird - the LAN continues to work (I can login to the gateway from one of my other devices) and the gateway says it has signal, but all my devices lose WAN access at once. It really feels like defective hardware/firmware. Mine is running version 1.2103.00.0338.
Is it worth calling customer service about this? Sounds like all they do is give you the runaround based on the comments in the forum threads.
