HP Printer Wireless Set up Issue

What pbcgal said works but you only have to change from the recommended wpa2/wpa3 to wpa/wpa2 that is because since we're using older printers it doesn't detect the newer wpa2/wpa3.

@Thorny I did what you did and it worked - last week - , but now I can't find my printer as the source Wi-Fi again!  Help!  I have an HP Officejet 4620.

I had the same issue with my hp envy.

I downloaded the TMobile Internet app. Went to Networks. Found the TMOBILE network and clicked the right arrow

Changed the frequency band to 2.4

WPA version to WPA/WPA2

WPA encryption to TKIP & AeS

Now it works .

I had the same issue and changing wpa2/wpa3 to wpa/wpa2 allowed my HP printers to connect via wireless.

Pbcgal wrote:

I had the same issue with my hp envy.

I downloaded the TMobile Internet app. Went to Networks. Found the TMOBILE network and clicked the right arrow

Changed the frequency band to 2.4

WPA version to WPA/WPA2

WPA encryption to TKIP & AeS

Now it works .

 

Thank you, thank you, thank you.  This worked for me and my HP Officejet 6000.  Thought I was going to have to return my gateway and stick with Xfinity.  Tmobile you should share this with your tech people.  I was on the phone a long time trying to figure this out.  Had to type multiple phrases in google to finally find this post.

Having exact same issue with HP OfficeJet Pro 6830.  Complains about mac address filtering.  After seeing some other posts I tried splitting into 2.4G and 5G networks but that did not help at all.  So I set it back to combined network.  Any help would be appreciated.  Everything else seems to work great.

I have my Brother Printer is connected through wifi. However, I cannot airprint from any of my Apple devices. Only PC and Surface can do arprint.

magenta10203192 wrote:

I have my Brother Printer is connected through wifi. However, I cannot airprint from any of my Apple devices. Only PC and Surface can do arprint.

The following thread suggests gateway reboot / reset:

But what worked for me, was turning on IPv6 in the Brother configuration.

Unable to print - Apple AirPrint on a mobile device , step #8

AirPrint wouldn't work until I enabled IPv6 on my printer

Hi unclejoe00, I am not sure what OS you are running but I would check the firewall settings. It may be a firewall setting. I found the information below from a quick search on the printer. If you can disable the firewall as a test that is the first test I would make. If you remove it from the USB and have the printer showing it is connected to the WIFI LAN confirm what the printer IP address is and see if you can ping the printer. If you can then I would go to the firewall settings on the client right off and confirm those.

"The following ports are also used by your HP product and might need to be opened on your firewall configuration. Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on the HP product."

Per HP Information: http://h10032.www1.hp.com/ctg/Manual/c01516369.pdf

• Incoming (UDP) ports: 137, 138, 161, 427
• Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500

The ports are used for the following functions:

Impresión
• UDP ports: 427, 137, 161
• TCP port: 9100

Photo card upload
• UDP ports: 137, 138, 427
• TCP port: 139

Escaneo
• UDP port: 427
• TCP ports: 9220, 9500

Product status
UDP port: 161

Faxing
• UDP port: 427
• TCP port: 9220

Product installation
UDP port: 427

I would check your HP Printer to see if it is set to a static IP address. If that is the case, you cannot connect with a new wifi router that is defaulted to a different subnet. Check the HP help to see how the setting can be viewed and changed back to auto.