Forum Discussion
ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE
It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!
When you file your suit, don't do it in all CAPS. People, even attorneys don't like being yelled at. Come back an let us know how much you won. Most class actions result in attorneys making millions. You will get a gift card to Starbucks. 🙃
magenta7099048 wrote:
Glad I came here, I see everyone here is having problems with Internet. Thank you, I won't be getting the Internet for my place.
T-Mobile has about two million home internet subscribers (according to US News & World Report this month). Most people seem to come to forums like this when they're looking for info or have a problem, so that can make it seem like everyone's having problems. I've had the service for 2 ½ years, and other than having problems when they've been upgrading the cell towers near me, I've been getting great service.
Here are results from some speed tests I did this morning (also shows cumulative average from my 2 ½ years usage). TMHI has been much faster, much cheaper, and as reliable as my previous provider, AT&T DSL service. And no, I'm not affiliated with T-Mobile except for being their customer. The only way to know if you'll have great service or problems is to try it out at your location.
Mz Red1 wrote:
It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!
When you file your lawsuit, be sure to use all caps just like this. The court will be impressed.
gramps28 wrote:
No lawyer does class actions on contingency because they want the money up front.
Actually, almost all class action attorneys fees are awarded after the case is won or settled.
Glad I came here, I see everyone here is having problems with Internet. Thank you, I won't be getting the Internet for my place.
I'm wondering WHY T-Mobile doesn't Warn new customer at the time of purchase that the 5-G is being adapted for communities and may require reboots? At least then the consumer has all the information to make his or her purchasing decisions.
I tried this tmobile internet service and it was so bad that I returned it within 30 day trial period. These idiots charged me anyway, may be because of their billing cycle set up or what not GOD only knows. Tried numerous times to set this straight by calling them up. Every time they agreed that the issues was on their side and will be resolved in the next billing cycle. Now they handed over my account to collection agency and say they cannot do anything from their end. They are literally robbing me for the service they did not offer. I feel like suing them but thought to better spend my energy on something else than waste time on these idiots.
Maybe it's where I live, but T-Mobile has been the absolute best ISP I've had in years! Previously I had service with Spectrum. I paid twice the price and had constant outages. Spectrum was always reluctant to give me a kickback for all the time I went without service. Since I already had T-Mobile as my mobile carrier I decided to give their internet service a try. I am so much happier with T-Mobile. I say, if you're disappointed in their internet service go elsewhere. Maybe Spectrum is better in your area than mine.
Vote with your wallet and go elsewhere for connectivity, and stop shouting.
Have had this service a couple weeks now and ran peefect for the 15 day trial run but now all of the sudden it's either constantly disconnecting or just having no service at all. Definitely time to drop it.
