Forum Discussion
Juicebox 40 not working
My wifi thermostats and wifi lights work but my Smart EVSE no longer connects to Juicebox server after switching to T-Mobile. Below are the list of Ports & Protocols Tech Support sent me. There are...
I would guess the 443 will work but UDP port 8042 is probably blocked. Port 443 is secure HTTP and that probably is not the problem. With the T-Mobile 464XLAT solution port forwarding is a problem. That might be a show stopper for what you need. T-Mobile support can probably confirm but you might have to get up a level or two to get a proper answer.
That link and how the page renders seems to be a bit off. This works as one might expect:
https://www.t-mobile.com/support/home-internet.html
At the very bottom of the marketing pages is the dark section and if you get under the section to the right, More than wireless > Home Internet and then hit "Support" from the bar at the top then you get to the Internet support page. I know it is a convoluted way to get there as the "Support" link from the marketing or account side does not offer a fork to where you might want to go.
