Forum Discussion
Public IP that routes to your 5g internet device
I've tried calling customer/technical support (got nowhere) and I went to the t-mobile brick and mortar up the street, with zero resolution. Neither could provide me with an email/phone number for an...
From the portion of information provided it simply looks that you are under the 192.168.12.1/home url.That is not a public ip address that lets anyone simply have access to your router information,Its used only from devices within the network to access the cut down admin portal of the router.On a secondary note the firmware your 5g home is using does not allow anyone including your self to do anything to your router as T-mobile started shipping certain routers with firmware forcing users to either use a third party non tmobile application to do anything via their Computer using api’s.T-mobile has gone to using their T-mobile Internet application on your ios or android device for making simple changes to your router.
FYI: For everyone looking for advice on this subject. After speaking to multiple technicians today, opening new business account and going through 19 phone transfers, finally got a hole of an amazing representative from TN. You must have a business account and get a Inseego Wavemaker 5G indoor cellular router FX3100 that T-Mobile will give you to receive a static IP Address officially from them. They charge you an extra $3 a month for the static IP Address, which is very comparable. Thank you so much T-Mobile for finally helping me out after two days of phone calls, and brick and mortar store visits.
