Forum Discussion
Phone disconnecting from 5G Home internet
I've been having issues where my cell phone will not auto-connect to my 5G home internet and once I manually connect it will often disconnect, and I will need to manually connect again. I come home f...
Gracias @Darko66 you sent me to the right answer.
@pluqm wrote:
I had the same problem with a pixel 3a. Tried lots of things (including factory reset of the device, was not willing to factory reset the phone either (cc @Katecreatesit ) but i did get it to work without doing that.
The following worked for me:
using a non-pixel phone, login to app as admin and create a NEW network with
1) 5GHZ (ONLY)
2) WPA2 (ONLY)
3) A password that does not use commas (“,”) .
This is working for me now. I actually used the Pixel phone to set up the new network, and I never had commas in my passwords, so I just made a new network with 5GHz/WPA2 and that solved the problem. My next step will be to make a 2.4 network with WPA2 only. I suspect this problem is caused by a conflict between Pixel and T-Mobile implementation of WPA3.
