Forum Discussion

NYJack's avatar
NYJack
Transmission Trainee
Hace 2 años

TMOG4AR Gateway

How do I go about replacing my T-Mobile Arcadian gateway with the newer TMOG4AR gateway?
Servicio al Cliente
internet residencial
t-mobile
  • copz1998's avatar
    copz1998
    Hace 2 años

    @NYJack according to a few articles about the new T-Mobile gateway, they will only be available for new customers. But, nothing prevents you from boxing yours up, walking into your local T-Mobile store and ask for an exchange. 

    Let us know how it goes. 

henry51's avatar
henry51
LTE Learner
Hace 2 años

@NYJack, I agree, there should be an easier way to turn off the TMO gateway's Wi-Fi.  However, I am not particularly tech-inclined either but followed Tater Nater's step-by-step instructions and managed to turn off the Wi-Fi from my Windows PC.  Remember, if anything goes wrong, you can just factory reset the TMO gateway,

Of course, another option would be to have a family member or a friend with an Android phone download the Hint Control app from the Google Play Store, join your network and turn off the gateway’s Wi-Fi from the Hint Control app (in the W-Fi tab).