Forum Discussion

Mywifi's avatar
Mywifi
Network Novice
Hace 3 meses

compensation

Does T-Mobile give compensation when the tower that you use is out of service for almost four days?

  • Mywifi's avatar
    Mywifi
    Network Novice

    Understood but they obviously were not prepared

    for this as they told one person that they had to wait for a piece to repair it. And if this was scheduled, it would have been nice for them to have informed their customers that would be affected - it is called being proactive 

  • syaoran's avatar
    syaoran
    Transmission Titan

    No.  Network upgrades and tower maintenance are necessary.  It might be a bit of an inconvenience but life is full of inconveniences that don't require or need compensation for.