T-Mobile AAA Year on Us Promotion Code: Not Working for Me

Oh my gosh, I am so frustrated. This exact same thing is happening to me. If I was able to actually get good customer service Maybe it wouldn't be happening. But we have a flood warning right now Outside my house and I can't get the Get any of the customer service agents on either the aaa number or the T-Mobile numbers to even comprehend that i never got the aaa. The aaa help line is telling me to call t mobile. T mobile line is telling me to call aaa. And yes, the lady from the Philippines kept me on the phone 2 hours. Trying to pretend like she solved my issue by straight up telling me to just smile. It was so annoying. I knew it wouldnt help but I walked into the T-Mobile store, they literally ignored me and I asked them 7 or 8 times and kept standing in line. And they just stared at me and said I'm sorry.  And we can't help you.

Agree it is impossible to get to any sign that does not basically sign you out

You're gonna want to "reduce other privacy protections" to get it to load. Hit the AA to bring up this drop box.

Shout out to Apple protecting our privacy though lol

tmob_alb wrote:

The problem is not the code but when you get to AAA website and try to apply the promo code after you've entered your details to join the Basic member, it will spin , and spin and waii for ever and won't go anywhere. Either the code provided by T-mobile is bad or AAA web site just won't accept this kind of redemption.

Check my post

I am also trying to redeem my AAA membership free for one year, and I also keep getting the same error message. I tried to call but I was told my wait time was going to be an hour, so I hung up. I don't understand why they cannot fix the issue, with so many have the same thing happening. I would like to renew my AAA without any issues. 

Hi So for those who are struggling with this, let me start by saying it's completely misleading by TMobile. I was struggling for over a month a half trying to get this "offer" redeemed. Every time I put my membership details in, I would then be prompted to pay the $57 for my classic membership for Triple A. I called TMobile, Triple A and no one helped me and just kept telling me to go back and forth. I was told by a rep when you redeem this offer you won't pay and shouldn't be asked your card info, but I kept being asked for my card info on the Triple A Tmobile link. My membership is due March 15th 2024 and after so much frustration I just paid for it through the link provided for this Triple A offer. Well, turns out I will get the "One Year on Us" through TMobile but on my next renewal for my membership that's not until 03/15/2025 lmao. 
 

After paying for my membership I was told I’d receive an email confirmation for the next year on them only to not receive anything. 

Still doesnt work

Doesn’t work for me

Asaprossi wrote:

You're gonna want to "reduce other privacy protections" to get it to load. Hit the AA to bring up this drop box.

Shout out to Apple protecting our privacy though lol

^^This is only applicable if you use "Private" browsing on an iPhone but I opened Safari, switched to private browsing and tried your suggestion. I got several screens that weren't there before like asking me to set account recovery questions/answers if I get locked out of my Tmo account and an option to "check submission". It was on a page I hadn't seen mentioned with this topic previously: https://promotions.t-mobile.com/rebates

i had to go through a dozen hoops in 2023 to get this promo applied by calling Customer Service then but my submission does show up there as valid through 8/2024 and I noticed even back then in 2023 that I couldn't apply it to my current (expired) AAA Membership account, I had to open a new account with AAA in order for them to apply the promotion manually. Perhaps that has something to do with the issues that are still ongoing now? The terms say one year free for new members. Just adding this in case it helps someone else who is still struggling with this redemption process. 

I tried months ago and got error messages about a technical error after filling everything out. I called customer service, and all they said was that they would reissue a new code. The new code didn't work. I tried again today hoping it would be resolved. It still doesn't work……