No service with new SIM card, Sprint to T-Mobile
I've had my service for about 12 years now. Last summer I talked to the T-Mobile rep in a nearby city and was flat out told not to switch SIM cards because there was no coverage anywhere. This spring I had to replace my stolen phone and the SIM card is T-Mobile. I've called and gone into multiple stores, but stores tell me the towers are all the same now and a SIM card wouldn't help. Tech support says they'll send out a signal booster and a different SIM card, but it's been 3 months and they still say they're waiting on inventory. Sprint never had what you would call good coverage here, about .7mbps average for data, but if I left my house it was passable and I could at least stream Netflix most of the time at home. I stayed with Sprint for the unlimited data, but that's kind of a joke when you can't hardly stream a low quality movie. Still, it worked. At this point, I don't get enough service to make a phone call at home. Text messages come in days late if at all. Data usage is flat out impossible. That's at home. At work my phone is in a dead zone. There's zero function at all within 5 miles of work. The 70 miles between those 2 points is no better, GPS coverage is non-existent as well, navigation is so bad it can't even start the route. Mind you, I'm not in some insanely remote area. My phone stops working 10 min outside the capital of Michigan. I live 30 miles centered between 5 major cities in Michigan, the number 2, 3, and 5 largest population centers among them. At no point am I ever further from that and I'm almost always under 20 miles from a large city. In fact I can stand inside of 2 different T-Mobile stores in 2 different cities 40 miles apart, and it doesn't function consistently in either. I also started a second line in April, 2 days after supposedly Sprint and T-Mobile SIM cards were combined and Sprint only cards were phased out. That phone gets crappy service, but it's about what I expected from Sprint and the crappy coverage they provided. At this point, my phone is a paper weight everywhere I go and anyplace under an hours drive. What am I supposed to do here besides cancel my service?
new SIM card has no service
I bought the new SIM card with prepaid plan last week. Before activation, my phone was able to connect to t-mobile network. After activation, it stopped registration with t-mobile network, just displaying "no service". The phone still works fine with my other t-mobile SIM card. Is t-mobile blocking my phone for this new SIM card? Ayuda.
Sim Card Activation when Abroad
I travel from the US to the UK frequently. Every single time i arrive, my Tmobile sim shows 'no service' and i have to call customer service 4 or 5 times to get it sorted out. Some of the customer service representatives tell me it is because of my plan or that i need to upgrade. Other customer service representatives go through the same 45 minutes of troubleshooting. I just have to persevere until i get that one person that can see the issue and 'turn something on' on their end and then everything works perfectly. I wish I took better notes on exactly how they fixed it because this time around I have called twice and no luck. Just the same old upgrades and trouble shooting pitch. Does anyone know what i can do? I have a very important meeting tomorrow that i was supposed to call into so i would really appreciate any help.No service when back in the USA
For the 2nd time now, after returning from Europe, when back in the USA, I have absolutely no service. No amount of the standard troubleshooting via Tmobile phone support helps. The first time I had to get new SIM cards to make our phones work again. Anyone else have this problem and if so, were you able to fix it without going to a Tmobile store? Quite frustrating to have a dead phone and no fix without a new sim card swapped in.
iPhone 12 Not Activating??
Hi! I just recently upgraded to the iPhone 12 from an S20 FE 5G... but I've ran into a HUGE roadblock! No matter how many sim cards we try, or phones, my phone will not activate! Any calls I try to make direct me to 611. I cannot receive calls either. Can't get texts either, or send them even through iMessage. I have absolutely no data either. Has anyone else had this issue with the iPhone 12 and gotten past it?? Tech Support isn't even sure what's going on because my sim says its active. My IMEI isn't blocked. None of that. Are there any ways to even fix this on your own? We've drawn it down to the fact that it's NOT the phone, or the sim card. Its something to do with my service. Any help with this is greatly appreciated!!S22 Ultra Network Issues Since October Update
Since the October update , areas that Im in all day that that typically had great UC5G, now drop to 0 bars, cant take or make calls, text, or use data. ive worked with tech support both in person and here by chat. Ive changed to a ESIM, reset my network connections numerous times,wiped cache partitions, Ive been starting to see more and more people using the S22 and possibly other galaxy phones posting that since late October their mobile connections have degraded tremendously.I'll start briefly with some some 5g as i get handed off to a tower then within a minute it will drop to LTE, then a few bars of possibly 2g with no connection, to 0 bars. Ill post some screen shots of my phones rf levels. Tmobile even sent people out to these areas I had in question and said the signals fine, again leading me to conclude its in the software of the last update in October
