High-Speed Internet Gateway does not work with some apps on T-mobile Home Wifi Internet
I don't know if anybody can help. Encountered a few deal breaking moments with T-mobile Home Wifi internet. I get a whopping 100-235mbps with my High-Speed Internet Gateway but it prevents full access to apps causing extreme lag spikes, pages not loading and video not playing with Amazon Prime Video (on PS4 and on Amazon Fire Stick 4k), TD Ameritrade trading platform for Windows 10, and to a lesser extent apps like Epic Games on PC I also have T-vision TV package, that works fine. So does Netflix. Epic games was able to be fixed once telling PC to use Google DNS 8.8.8.8. and 8.8.4.4. respectively. I had to use Nord VPN to get TD Ameritrade to function correctly without freezing at times, DNS change did not work here. Amazon prime video is still a no go, constantly stops and takes a long time to load again only to stop again. DNS change also did not resolve the issue. It should still work with Nord VPN because it bypasses all T-Mobile filters, but I did not buy T-mobile Home WiFi internet to need the VPN all the time, so I did not bother trying VPN with Prime Video. Is that something we can possibly fix in firmware? And soon please? Speaking of firmware. There is no place to get a new Firmware update which the High-Speed Internet Gateway critically needs. It lacks too many features. One the most needed features is to allow the High-Speed Internet Gateway to turn in just a modem and turn off all routing features so that users can bring their own independent routers to handle DHCP and other advanced functions. High-Speed Internet Gateway also has a bug where I can not fully disable all of the WiFi Signals. You can stop broadcast and SSID from being announced and reduce the radio power for 2.4ghz and 5ghz from 100% down to 12% but it is still not entirely off. I can still see a 5ghz band displaying a signal and allows me to connect when WiFi is supposed to be disabled. Apparently there is a 5Ghz low and 5Ghz high antenna mode. And the 5ghz high is the one that remains visible and usable. Can not be turned off. I don't want to use the hub for wifi, just want to use hard wired internet. I hope to see these issues addressed in the next firmware update with a resources on where we can obtain the new firmware update file as right now there is no information on that anywhere for the new High-Speed Internet Gateway. At the very least I want to see the simple feature of turning the gateway into a modem all by itself and I can handle all the routing on my end instead and if it comes to it I can do a whole house VPN that way and bypass all the problems. Older gateways had the expert mode from what I could see, please bring that back too if you can. Thank you for reading! And for the help! Mike P.S. I have already tried turning it off and back on again, obviously does not work. VPN seems to be the only way to bypass all the problems, but since the unit can not disable routing to act solely as a modem, I can not use a separate router for DHCP and to run VPN for the whole house.
T-Mobile home internet unstable with online meetings
I've been a home internet customer for about 4 months. I'm in a rural area with no other real options. The service works well with streaming video. But I have major issues with Zoom, Teams, Skype, Facetime and other realtime meeting tools. The audio/video cut out every few minutes. I've noticed, while doing speed testing, that my data speed periodically hits zero every few minutes then returns to normal speed. It isn't noticable with video streaming, I assume because there is a buffer for a few seconds. This issue makes working from home difficult since I must attend online meetings. My current solution is to use my Verizon cell phone hotspot during each meeting. T-Mobile support keeps telling me the "tower is being upgraded". For 4 months!? Any suggestions for settings changes would be appreciated. FYI - I have the white box router not the newer grey "trash can".
E-Sim Loses Signal
Good day! I have 1 physical sim and 1 e-sim both active on my iPhone 12 Pro Max. For the past several months, my E-sim has been losing signal on a daily basis. This also happens multiple times during the day. To correct this, I would manually switch the E-sim off and back on. This is such a hassle and it also impacts the ability to receive calls and text messages.The physical sim (line) does not lose signal at all. I am unsure what is wrong and why this is happening. Any assistance and guidance would be appreciated. Gracias.Tower outages in Twin Cities, MN
I've been having issues with signal strength for days and now today I'm just about completely cut off. Three phones plus home internet. Download speeds went from 400MB to about 0.4MB at home. About the same on phones. Won't connect to 5Guc and barely any bandwidth on LTE. Support said they we performing upgrades to towers in my area. Yikes… service nearly completely cut off.
MOVING GREAT NO SERVICE!!!
I am a current TMobile customer, matter of fact just added a line for my daughter as well…. I live in the suburbs of atlanta and have ok 5g service…. but Im moving sometime in the middle of this month to Union Point Georgia...one of my daughters already lives there and it's actually her house Im moving to when she leaves for Seattle. problem is is when i visit there my service is minimal at best outside the home, go inside and hang it up it's a done deal you'll have absolutely NO service!! i know if i were to obtain a signal booster i could get service inside the house but how do i go about doing that? i've found a few of sprints signal boosters (Sprint AirUnity 587 Magic Box (B41HL) LTE Signal Booster) on a shopping site i use for next to nothing, could i use that here at t-mobile? and if not what should i be looking for to get to use as my signal booster? thanksAre there known signal issues in Austin?
We have had terrible problems with signal since the power outages in Austin during the early February 2023 ice storm. Are there known issues with the T-Mobile towers? Are other people having problems?Symptoms: 1) We can make and receive calls but the person at the other end generally cannot hear us. 2) If that person can hear us, the call soon drops. We went through trouble shooting and forcing 2G only seems to help. But when will normal signal function be restored? Is there any information about this available anywhere? We also have problems with internet access but the voice call issue is the most alarming.dual Esim and Sim
I am having this problem, I have esim and sim on the same device, on the same account with tmobile, the same plan and why the signal of the 2 Numbers are different, which is not supposed to be, I am almost sure that tmobile limits the signal depending on your number and location, my first number is from PR and the second from FL and being here in Florida the number here has more signal than the PR number and when I am in PR the PR number has more signal than the same FL number, I think something is wrong, and investigate more about it If anyone knows why or if they have the same problem...
